Terms and Condition
All hotels availability in ticktab.com provided directly from our hotel partner with instant confirmation. ticktab.com will guarantee all complete reservation after all payment has been materialized, which has been made through our website.
ticktab.com with secure payment system, guarantee your confidential information while using your credit card. We use Secure Socket Layer (SSL) technology to encrypts all information which using credit card for online transaction.
Cancellation policy of hotel room reservation is also informed in confirmation letter that has been sent to your email address. The entire cancellation must be done during our working hours starts from 09.00-18.00 (GMT+7). Cancellation that received before due of the time or date describe on booking condition will be charged by processing fee as equivalent of USD 10 (per booking). If:
Then a minimum of 1 night cancellation fee will be applied, unless otherwise stated in the confirmation email. In this case, the reservation processing fee of USD 10 is uncharged. Change the date, extend the period of stay, check out early, delayed-arrival, full or partial cancellation, must be done through ticktab.com In addition to the cancellation, there is also a penalty policy that will be charged by the hotel if you shorten your stays during:
Any questions regarding to reservation before arrival or during your stay in hotel should be directed to ticktab.com Customer Service.
ticktab.com has commit to provide an easy and fast refund process. To process your refund please contact our Customer Service.
Any refund will be process directly through your credit card or debit card that has been used on your reservation and it will take processing time within 14 (fourteen) to 30 (thirty) working days. Some hotels will add penalty fees, it is often same as the cost while you stay for a night, for shorten your stay there will be notified in the end. Please check the hotel policies carefully.
Best Price Guarantee
ticktab.com offers "Best Price Guarantee", if you find any lower price available, show us and we will match the rate. You can send us an email to firstname.lastname@example.org by entering:
Our Best Price Guarantee applies if: You already booked hotel room on ticktab.com Booking condition is same with your order via ticktab.com, include:
Our Best Price Guarantee does not applicable for uncommon price, such as:
ticktab.com has their own rights and responsibility to determining the validity of claim, including and unlimited to the hotel, room type, price or the date which already comply the claim(s), and also terms and conditions. Promotion rate and another offer cannot be combined with our Best Price Guarantee. Our Best Price Guarantee may be modified, suspended or terminated at any time. For further information about terms and conditions, please contact our Customer Service.
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