Privacy Policy

We highly appreciate your trust to choose ticktab.com as your answer to fulfill your online hotel reservation needs. For those, we commit to protect and guard your privacy and your private information. This privacy policy will clarify to you how we handle and protect our customer information. For your information, we have rights to change our policies at any time and for any reason. And we will display any changes of this policy on ticktab.com if they were enforced. Therefore, you should review this Privacy Policy periodically so that you are up to date on our most current policies.

Collected Information
We collect your information thus we need to conduct business process with you. We collect those data as it follows when you:

• Make a reservation
  We collect your full name, address, email, and phone number in your online reservation through ticktab.com. Whereas your credit card details like credit card number, type of card, owner card name, expired date and security number has been collected and stored by a party who already has a safety certification issued by the competent international organization.
• Subscribing ticktab.com newsletter
  ticktab.com collecting our customer email address which subscribing their email address for ticktab.com newsletter through "sign up for best offers" page.
• Contact ticktab.com We collect our customer data, such as full name, email address and/or phone number while you submit any question or suggestion, or request our assistance for any reservation through our ticktab.com Customer Service.

Use Of Information
We use the information is just for fulfill your needs upon ticktab.com product and service. Some information may be use for those following details:

• Buy any product and service at ticktab.com
  Information that collected while you make a reservation from our website will be use for reservation process to the provider of our services accommodation. We will send the email confirmation of your reservation (and voucher if applicable) to your email address. We may also contact you regarding any reservation you made for Customer Service or to change or reservation cancellation purposes.
• Sending newsletter
  We will send our newsletter to our customer which confirmed to subscribing our newsletter. Our newsletter provide the latest information and promotion which offered by ticktab.com and/or by provider of the accommodation services.
• Respond for any question or suggestion
  We may contact you through electronic mail address and/or phone number when you request for any question or suggestion.

Sharing the Information
We share the information such as guest name, type and identity card number, for every reservation you made to the accommodation service provider. The accommodation service provider requires this data to complete the reservation process that you had done. Regarding on any law needs, we may disclose information that we had collect to authorities to disclose violations of laws that might be happens in force regulations, while heeding all the provisions and procedures applicable laws of the Republic of Indonesia.

Control and Access Your Information
We provide you a freedom as our customer to control information about your data, as it follows:

• Subscribing or unsubscribing the ticktab.com newsletter
• Information or reservation to update your data information

You can access to your ticktab.com account using your username and password.

• General

You can send any questions about the information or your reservation data through our Customer Service and/or email at cs@ticktab.com anytime.

Protecting Information
We make every effort to ensure the confidentiality of any information that you provide to us by using security technology and all procedures are reviewed and updated periodically. We also cooperate with the Payment Gateway, which all data will be encrypt using Security Socket Layer (SSL) technology.